Great article. I think there are a lot of challenges around how boards and leaders understand, manage and fund delivery roles vs operational roles - one you can fine tune and micro manage until the cows come home, the other has lots of opportunities with enormous leverage to create sustainable value deep in the plumbing of an operating model.
Absolutely right, Brennan! I guess the challenges around understanding, managing and funding for these two-types of roles are there because from the top, boards and leaders only see heads, and they all look similar to them. :D
Great article. I think there are a lot of challenges around how boards and leaders understand, manage and fund delivery roles vs operational roles - one you can fine tune and micro manage until the cows come home, the other has lots of opportunities with enormous leverage to create sustainable value deep in the plumbing of an operating model.
Absolutely right, Brennan! I guess the challenges around understanding, managing and funding for these two-types of roles are there because from the top, boards and leaders only see heads, and they all look similar to them. :D